Faqs By Orders and Availability

Add the product to the cart: the final price will be calculated with VAT and shipping if you have a registered account with billing and shipping data entered.
In case of browsing as a guest user, it will be necessary to proceed to the checkout phase.

In case of Pre-orderable or Unavailable items, contact us to receive a dedicated quote.

Below, step by step, how to place an order on the PowerTrack website:

1. Search for your track using our advanced search engine or the search bar at the top of the page.
2. Add the desired product and quantity to your shopping cart.
3. Proceed to checkout. You will need to log in to your account or complete a new registration
4. Enter the necessary shipping and billing information. If you are a company, you will need to enter a VAT number valid for cross-border transactions, which will be verified on the VIES portal or by the Italian Revenue Agency. In the case of a foreign company, if the VAT number is not valid for cross-border transactions, you will have to pay taxes.
5. We offer free shipping on orders over 250€ to many European countries.  If the order does not exceed 250€, the shipping costs will be calculated in the order summary during the order and purchase process.
6. Choose your preferred payment method from the various options.
7. Confirm your order.

You can enter any notes in the appropriate field that you will find during the completion phase.
You will receive a confirmation with the summary of your order at the email address indicated during the purchase.

Directly in your account under "order history and details" or in the confirmation email you receive immediately after purchase, at the email address indicated.
Remember that to view the details of "My account" from any page of the website:
you just need to click on the person icon by logging in or on your name at the top right.

Check the label on the product page:

• Green = Available
• Orange = Pre-orderable (the item will be available in a few days)
• Red = Not available

In case of Pre-orderable or Not available items, contact us to get more details on new availability timelines and possibly make a reservation for the goods. This will give you priority in case of new requests.
Once the reserved rubber tracks become available again, you will receive an email with confirmation, so you can proceed independently with the order on the website.

You just need to register on our website and confirm the reservation by clicking on the Reserve now button, directly from the unavailable product page.
Once the reserved rubber tracks become available again, you will receive an email with payment details, so you can finalize the order and proceed with shipping the goods.

Alternatively you can contact us directly through the Contact us page.

To reserve our tracks, first of all, it will not be necessary to make any advance payment.

For companies or VAT number holders registered and valid with VIES, invoices will be sent by email from our Administration department within seven working days. For private individuals, however, the purchase confirmation receipt will be valid.

If you require any further information or assistance, please contact us.

You can click on the person icon that you will find at the top right throughout the navigation.
Access "My account", entering the credentials used during registration, in your personal area > "order history and details".